Accessibility Statement

We Are Here to Help You

If you have trouble using any part of our website, please let us know. We are here to help!

We want to make sure you get the information you need. We are happy to talk on the phone, send an email, or find another way that is easy for you.

Ways to reach us:

Response Time: We aim to respond to accessibility inquiries within 2 business days.

Accessibility Conformance Report (ACR)

Leo Complete Services, LLC

1. Our Commitment

Leo Complete Services, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience and applying relevant accessibility standards to ensure everyone has equal access to our services.

2. Conformance Status & Audit Results

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility.

  • Current Status: Partially Conformant with WCAG 2.1 level AA.

  • Latest Audit Score: As of March 2, 2026, this site achieved an AIM Accessibility Score of 8.9 out of 10.

  • Key Metrics: Through active remediation, we have successfully addressed and resolved major contrast barriers, moving our score from a 4.4 to an 8.9.

3. Active Monitoring & Remediation Plan

While we work toward full accessibility, we have implemented an active program to identify and resolve potential barriers. We provide the following disclosure and immediate workarounds to ensure no user is denied service:

  • Technical Audits: We perform regular manual and automated audits. We are currently addressing minor platform-level alerts such as "Missing Form Labels" and redundant navigation links.

  • Alternative Access: If you encounter any structural or navigation issues, please call us at 954-544-6541. We will provide any information or services through an alternative communication method that works for you.

  • Visual & Content Review: We have implemented high-contrast "Navy" text blocks to ensure text legibility. For direct assistance with any information you cannot see clearly, please call us at 954-544-6541.

4. Technical Specifications

Accessibility of Leo Complete Services, LLC relies on the following technologies:

  • HTML / CSS / JavaScript

  • WAVE, Silktide, & Lighthouse (Standardized Audit Tools)

5. Active Compliance & Documentation

Leo Complete Services, LLC is committed to transparency. To document these efforts, we maintain a formal Good Faith Log which includes:

  • Audit History: Records showing our progression to an 8.9/10 score.

  • Visual Verification: Screenshots and data showing our active remediation of contrast errors.

  • Active Remediation: Documentation of specific actions taken, including our March 2026 Contrast Overhaul.

Our standards are reviewed regularly to ensure our site remains a helpful resource for our community.

Last Updated: March 2, 2026.