Accessibility Statement

We Are Here to Help You

If you have trouble using any part of our website, please let us know. We are here to help!

We want to make sure you get the information you need. We are happy to talk on the phone, send an email, or find another way that is easy for you.

Ways to reach us:

Response Time: We aim to respond to accessibility inquiries within 2 business days.

Accessibility Conformance Report (ACR)

Leo Complete Services, LLC

1. Our Commitment

Leo Complete Services, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience and applying the relevant accessibility standards to ensure everyone has equal access to our services.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. Leo Complete Services, LLC is currently "Partially Conformant" with WCAG 2.1 level AA.

"Partially conformant" means that while we strive for a barrier-free experience, some parts of the content may not yet fully conform to the strictest accessibility standards due to technical platform limitations or third-party elements.

3. Active Monitoring & Remediation Plan

While we work toward full accessibility, we have implemented an active program to identify and resolve any potential barriers. We provide the following disclosure and immediate workarounds to ensure no user is denied service:

  • Ongoing Technical Audits: We are currently performing a manual and automated audit of our site structure, including heading hierarchies and navigation elements.

    • Alternative Access: If you encounter any structural or navigation issues, please call 954-544-6541. We will provide any information or services through an alternative communication method that works for you.

  • Visual & Content Review: We are reviewing all visual media and text contrast to ensure clarity for all users.

    • Immediate Assistance: Please use the blue accessibility icon at the top of the site to adjust contrast, font size, and focus. If you still have trouble, please contact us directly for assistance.

4. Technical Specifications

Accessibility of Leo Complete Services, LLC relies on the following technologies:

  • HTML / CSS / JavaScript

  • UserWay Accessibility Interface (Active)

  • WAVE & Lighthouse (Standardized Audit Tools)

5. Active Compliance & Documentation

Leo Complete Services, LLC is committed to transparency and the active maintenance of our digital accessibility standards. To document these efforts, we maintain a formal Good Faith Log which includes:

  • Audit History: A record of regular accessibility scans and manual reviews.

  • Visual Verification: Screenshots and data showing our active accessibility interface and contrast checks.

  • Active Remediation: Documentation of specific actions taken to improve site structure and remove barriers as they are identified.

Our accessibility standards are reviewed regularly to ensure our site remains a helpful resource for every member of our community.

This statement and the associated Good Faith Log were last updated on March 1, 2026.